Frequently Asked Questions

Shipping & Delivery

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

A full list of all of our shipping areas can be found here.

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

Returns & Refunds

Yes, we offer full and partial refunds.

Please enquire for more information about our Refund policy.

A refund request can be submitted within a month after the purchase is made.

In the case when the product and packaging are unopened and undamaged, you are eligiblefor a full refund.

In the case when the packaging has been opened and the product has been used, you are eligiblefor a partial refund.

In the case when a product has been damaged, and the damage is not covered by your warranty, you are not eligiblefor a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.

When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Orders

If your shipping address is outside of Europe, there may be additional customs fees involved. These fees vary from country to country, depending on your government's policies.

For accurate and up-to-date information, we suggest contacting your government customs office. They'll be able to provide you with the most reliable guidance regarding customs fees.

The uncertainty is killing you, I hear ya.

The email is send to the email address you've provided when ordering. It might have just slipped into your spam folder. If not, contact our Customer service they will find out what happened.

Thanks for ordering on our website!

When you've placed an order you should receive a confirmation email. Your order will then be processed in our warehouse.

When your package has left our warehouse, you will receive an email with a tracking code from our courier partner. This email will contain the information needed to track your package until it is delivered.

We got you!

On our website you can pay with Credit/Debit cards, Paypal, Apple pay, Google pay, iDeal and Bancontact. Happy shopping!

General and sizing

Our size chart is your best guide!

You can find the measurements for each item there. Do know that most of our items are oversized. Happy shopping!

You were too late and that sucks!

We advise you to subscribe on the page of the item to be notified when we do. So you can be one of the first to get an email. We also keep everyone up to date on our instagram page, so definitely go follow us there.